This role carries primary responsibility for coordinating new customer service delivery requests, from initial order acceptance through to service activation and billing instigation. Working right across the ITS team, you will work to ensure order details are captured correctly, and that orders are progressed either internally through the ITS project team, or externally through third party suppliers.
You will also keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery.
This role will suit candidates who wish to pursue a career in the telecommunications industry with a leading company driving fibre delivered products and services to partners, businesses, and residential customers across the UK.
Other Duties and Responsibilities
In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned from time to time by their manager or a senior leader.
This job description may vary in consultation with the post holder to reflect changes within the marketplace, the department, or the business.
Interested? The full job specification can be downloaded at the link below.
To apply, please complete the form below, attaching a covering letter and your CV.