A Word from the CEO - November 2016

Posted on November 21, 2016


We have enjoyed another busy month with a number of great successes. We are thrilled that our latest network in now live in Skylon Park, Hereford and can now offer businesses ultrafast broadband services. The second new network which we recently designed and built is in and around the Bolesworth Estate in Cheshire. This network is also providing high-speed internet services to local businesses and communities. Our very happy customers, The Message based in Pride Park, Derby have taken part in a case study, read what a difference high-speed internet has made to them, I really do thank them for their very kind words.

We have spent a lot of time the last few months focusing on our service delivery and setting targets. I am delighted to announce that 93% of our customers are installed on the initial committed delivery date. Customers on one of our 21 existing networks who subscribe to our services, are getting installed within 10 working days. We have also improved on lead-times for customers who are off net or need bespoke services. We are continuing to invest in and recruit support staff to ensure any queries are dealt with swiftly.

Our VoIP bundle is only available until the 7th of December, so if you are looking to improve your telephony and save money, I urge you to get in touch to find out more.

Finally, this week Chester Football Club announce our sponsorship deal with them. If you would like to join us as one of our guests at a home game, please get in touch with your Account Manager. 

Regards,

 

Roy.

 

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