New COO Leads Operations at ITS Technology Group

Posted on June 30, 2016


ITS Technology Group are thrilled to announce the appointment of Pip Shelton as Group Chief Operating Officer (COO). Pip brings with her a wealth of experience having worked in corporate technology leadership and transformational improvement roles at Capita, ComputerLand and Experian for more than two decades. 

Pip’s expertise is in ITIL and continuous service improvement, with a solid background in operational resource and client management.  Pip says, “I am delighted to join ITS at this exciting time. My focus is to develop the growing team, create and refine processes and technology throughout operations and in the wider organisation, therefore ensuring that we deliver a world-class service to our rapidly growing list of clients nationwide.” 

In addition to the new COO, ITS have also appointed Rod Lawrence as Head of Product Strategy. Rod has a telecoms background spanning 20 years with expertise in large scale connectivity and WAN networks. Rod says, “I am excited to be joining the company to ensure ITS’s national network and general product strategy is a success. I will be working closely with the channel to deliver cost effective, premium wholesale services across our core concessions and backbone throughout the UK.”

ITS Technology Group’s CEO, Roy Shelton says, “These latest appointments are all part of our plan to ensure that ITS achieves its strategic and commercial goals. We will continue to extend our network footprint to include businesses and communities that have no or limited choice in the broadband services they can use. Our latest major client wins, pending announcements regarding further significant project awards and our national network rollout are all part of our plan to become a world-class provider of network infrastructure in the UK. The recent and forecasted growth within ITS is unprecedented and it is vital that we have the right people, processes and technology in place to underpin and manage that performance.”

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