Customer Testimonials

A few quotes from customers about our services and team...

"We waited more than 18 months for a full fibre network to be built, but a series of false promises and no progress meant we were forced to look for an alternative provider. I got in touch with ITS and it was clear from our early discussions they could find a way to deliver gigabit capable services. I knew that there were a number of businesses on the estate facing the same broadband challenges, so I brought us together to make sure we could find a commercially viable solution that would result in us all being connected.

ITS' network subsidised by the Gigabit Broadband Voucher Scheme has transformed our service. We were a little sceptical about not being connected to physical fibre, but the speed tests and resulting service speak for themselves. I have taken a 100Mbps symmetrical service and the impact to my business is palpable. My past connectivity pain has soon been forgotten thanks to the incredible speeds I am now receiving! We are now looking to get rid of our landlines and convert to VoIP."
Ronan Lynch, MD, Evesham Specialist Packaging Ltd, Orchard Trading Estate, Gloucestershire.

"Great service & friendly team to deal with."
Daren Scholes, QR Sport Automotive, Chester

"Really genuine and honest people, I always enjoy working with ITS and I hope to be a customer of theirs for many years to come."

"ITS-VoIP Solution ideal for us -
We are a specialist tuition organisation focusing on Dyslexia, Dyspraxia and Special Educational Needs. We recently moved from a centralised building to delivering our services online, with tutors delivering via Skype.
We needed a reliable and flexible phone system to preserve our well known number, but also one which would allow our PA and tutors to receive calls wherever they needed to. We found ITS's VoIP Cloud solution to be exactly what we needed, and the staff were helpful from initial enquiry through to handover. Many thanks."
Graham Dupree, Brainwaves Education.

"Reliable Broadband with great customer service -
We have been with ITS broadband for over 18 months now, in that time it has been super-fast & totally reliable. Only had one time when we had a no broadband issue and Janet in customer services pin pointed the problem straight away - Stupid me had accidentally kicked the cable out of the back of the PC :-)
Would have no hesitation in recommending them."
Alex Buckley

"Excellent support service and advice -
The ITS team have been excellent in providing the support we need to run our business effectively and fficiently. When it comes to IT and technical performance, you know that things are great when there are no complaints about systems or computers not working! The ITS support team are always on hand when there is an issue to help us resolve it, and proactively advise and support us when it comes to upgrades or changes needed. I recommend them for any business IT support or consultancy needs."
Sally Fuller, Director of Abrams Ashton Chartered Accountants & Business Advisors

“Although we had considered other service providers, it was ITS that had the ability to deliver a commercial and domestic model so we could provide an inclusive solution.”
Bolesworth Estate Manager, Matthew Morris

"Well, we are now in France and more importantly, a client of ITS. Our number porting went live this morning. May I commend Paula Hair for her timely communication of proceedings, and for sorting out the odd early question on the service. Although a small order for ITS, we felt looked after, as it was a big move for us."
Graham Dupree, Director, Brainwaves Education

“The service has been faultless, ITS have done a brilliant job. A lot of companies promised the earth but then backed off as soon as they looked at the complexity of providing a service. Why would any business look to use another service provider when it will be either really slow or very expensive? For anyone in Pride Park this wireless internet service is a no brainer.” 
Ian Chappel, Director of The Message.

“ITS Technology Group quickly established a presence and brand in the market place. They evidence their broadband solutions through case studies. They explain their offer to their customers in clear and explicit terms, establishing quite quickly how their services can enhance efficiency, help to innovate, and increase capacity so that their customers can exploit commercial opportunities.”
Lesley Martin-Wright (Ms) Chief Executive, Knowsley Chamber of Commerce.

 “ITS have helped us on many occasions – from advice on suitable hardware and software to installation, networking and troubleshooting. Their expert service is fast, reliable and offers great value for money.”
Stephen Duffield, Facilities Management, The Wilton Centre.

“IT is key to any business and ITS have been instrumental in helping us grow our business rapidly. We have no hesitation in recommending their services to anyone.”
Andrew Shaw, CTO, Guardian Marine Testing (now part of Lloyds Register).

“ITS service is quick, reliable and all problems have been dealt with promptly. Their on-site support is invaluable to our business and we will continue to use ITS moving forward.”
Michael Colledge, Operations Manager Containerships.

“I was impressed by the calibre and business acumen within their management team. Their entrepreneurial spirit and their proactive approach to developing new business and driving the local economy. It’s refreshing to see the new shoots of business growth being actively stimulated.”
Gary Millar, Head of Economic Development for Liverpool City Council and Ex Lord Mayor of Liverpool. 

 “ITS have been very helpful when something has gone wrong.”
Gemma R, Ebsford Environmental, Nostell.

“No problems, great service!”  
Jon L, Mid and North Wales Network.

“Fixed and working. Showed wife speeds and download 50+ which is great. I'll hard wire sky and other boxes in. They also talked her through the intelligent system to control maximum bandwidth used by each site to prevent total use of bandwidth by any one site. Great response, thanks.”
Phil Tinker, Marsdens. 

“Thank you for your e-mail. You have no idea how happy I am with this. I am also pleased with the survey result. I am tired of being fobbed off with all the mainstream ISP and BT’s careless approach. At this point in time my upload speed is 0.68 which is a drop in the ocean in terms of usefulness.”
Ken Williams, Mid and North Wales Network.

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