ISO 9001 Accredited : A Commitment to Improving Process and Practise
About ISO 9001
ISO 9001 is the world’s most recognised quality management standard and is used in over one million organisations globally. Essentially, it provides a management framework to improve business practise and helps use provide services and products that meet our customers’ expectations.
The standard is based on a number of quality management principles and prescribes systematic control of the processes that our business uses. Designed and intended to apply to virtually any manufacturing process or service, ISO 9001 helps our organisation become more efficient and perform better through improved customer satisfaction, staff motivation and continual improvement
ITS and ISO 9001
We aim to improve employee engagement and customer satisfaction. For employees we define key roles, responsibilities and encourage effective internal communication. We strive to meet customer requirements consistently.
The continual improvement focus of ISO 9001 helps us ensure that we are continual respond to the ever changing needs of our customers. This enables us to save costs for our customers which we achieve through streamlining business processes, reducing waste and improving the quality of our management systems.