The key traits that Amvia looks for from its connectivity partners are: reliability, great service and great communication. Without these, Amvia would let its customers down, which simply isn’t an option.
These are the exact qualities that Amvia spotted in ITS Technology Group and why it chose to become a Faster Britain partner.
Attractive alternative to the incumbent
As a pioneer of B2B fibre price comparison, over the last few years it has witnessed substantial changes in the connectivity market. Rather than having to rely on the incumbent providers, Amvia has looked to alternative operators, including ITS, that are building significant footprint, particularly in areas that have been difficult to enter, mainly because of prohibitive costs due to lack of existing infrastructure.
Connecting overlooked customers
ITS’ Faster Britain programme has scaled at pace, and its partner programme has evolved to match, which has enabled Amvia to provide solutions for customers that would have otherwise struggled to access Gigabit capable services.
Becoming a Faster Britain partner has had many benefits for our business. The flexibility of working with a partner that wants to find solutions is refreshing and really helps us to sell connectivity. For example, where ECCs proved to be too much of a barrier for another supplier, ITS worked around this by installing a wireless leased line to get our customer up and running quickly.
The partner portal API was easy to integrate, and allows us to self-serve quote and order connectivity solutions, which makes it very straightforward. One of the key benefits of working with ITS is that we get a professional service with a personal touch, including an Account Manager we can direct our questions to. The immediacy of comms is also really helpful when trying to set expectations.
ITS is the only partner that gives us incredible flexibility in terms of contract lengths, pricing structures and so on. Combining this with their 15 working day delivery promise makes for a very productive relationship indeed. 15 working days to bring an Ethernet circuit live when ITS have ‘on-net’ presence means that we can cater for the multitude of customers that have time sensitive demands. Ultimately, it means that we are able to provide additional services off the back of these initial circuits due to the strong relationship that is built by getting things done quickly for them.
Leased Lines, and other fibre services are the plumbing for any businesses telecoms. It’s from this strong foundation that we are able to overlay VoIP systems, Cloud solutions – such as Microsoft 365; while adding cybersecurity solutions to create a comprehensive business telecoms system.Rob Taylor, Head of Sales, Amvia